| Tasting Room at Napa Wine Company Privacy Policy | X |
Privacy Policy - The information that you
provide the Tasting Room at Napa Wine Company, and its winery
clients, will not be shared with, or sold to, other companies
without your prior consent.
The information is utilized so that we may offer a superior level
of customer service reflective of the quality and scarcity of our
wines. Often, these artisan wines are only available online or
through our Tasting room, located in the heart of Napa Valley. The
only way that wine lovers will hear about the availability of some
of our wines is through our print and email communications.
Email communications to our mailing list subscribers are sent only
to those who have expressly given the Tasting Room at Napa Wine
Company permission to send them information. Any mailing list
subscriber can remove his or her name from our outbound email or
print communications schedule at any time using this website or the
link on each email. the Tasting Room at Napa Wine Company. provides
mailing list customers the option of receiving information from
other wineries or retailers we deem to provide products and
services of interest to our mailing list subscribers.
All orders placed via this website require a credit card. Upon
submitting an order, all credit card numbers are transmitted via
secure and encrypted methods and are billed under Napa Wine
Company.
If you have any questions about our privacy policy, don’t hesitate
to contact us at info@cultwinecentral.com, or
by calling (800) 848-9630.
Thank you,
The Tasting Room at Napa Wine Company
| Tasting Room at Napa Wine Company Shipping Policy | X |
The Tasting Room at Napa Wine Company uses the best method
shipping platform to utilize the most economical, efficient, and
quality-conscious shipment of wine to our customers. We use UPS
shipments for most orders. We charge our customers only what it
costs us to have our wine shipped to you safely and legally.
The Tasting Room at Napa Wine Company is compliant with state laws,
and currently direct ships wine to consumers in the United States
to the following states AK, AZ, CA, CO, DC, FL, GA, HI, ID,
IA, IL, LA, MN, MI, MO, NE, NC, NV, NM, ND, NY, OH, OR, SC, TX, TN,
VA, WA, WI, WV & WY. (For more information on
joining the winery-supported consumer movement to improve wine
direct shipping laws, visit www.freethegrapes.org)
Here are some suggestions for streamlining delivery of your
purchase:
- We strongly recommend delivery of wine shipments to business,
rather than home, addresses.
- Expect wine shipments to arrive 7-10 days after date of order.
For a more expedient delivery, please contact the winery for a
quote.
- In the event that a wine is sold out, the Tasting Room at Napa
Wine Company will contact you as soon as possible to discuss
alternative wine options.
The Tasting Room at Napa Wine Company sells and ships wine only
to persons 21 years of age or older. To place an order you must
provide your date of birth, as well as certify that you are 21
years or older. By placing this order with the Tasting Room at Napa
Wine Company. you certify under penalty of perjury that you and the
recipient of this shipment are at least 21 years old.
When the wine is delivered, the recipient will be required to show
identification proving that he or she is at least 21 years old. The
willful misrepresentation of your age or the age of the recipient
is a crime in most states, and if you willfully misrepresent your
age or the age of the recipient, we will cooperate with authorities
to prosecute you to the fullest extent of the law.
Returning or Exchanging an Item:
If for any reason you are not entirely satisfied with your
purchase, you may return it. Wine must be returned within one week
of delivery. To return or exchange an item, please complete the
following steps:
- Circle the item(s) you are returning on the order form included
with your purchase.
- Please write the reason for the return at the bottom of the
order receipt.
- If you are exchanging an item, please indicate the item you
would like us to send at the bottom of the form. Please be sure to
indicate the address where you would like us to send the exchanged
item if different from the original address.
- Pack and seal your return item along with the order
receipt.
- Return item(s) to Napa Wine Company, 7830-40 St. Helena Hwy.,
Oakville, CA 94562. (800) 848-9630
Note: The credit card used for the original purchase will be
credited in the amount of the product sale. Please allow 1-2
billing cycles for the credit to appear on your bill. Shipping and
handling costs are not refundable unless we have sent the wrong
item.
If you have any questions, please contact us at (800) 848-9630 or
info@cultwinecentral.com.
Thank you,
The Tasting Room at Napa Wine Company
